HIM Expertise
Built from real release of information, audit response, QA, invoicing, request tracking, and client support experience.
About NovaCore
A serious-grade operating partner for health information work.
NovaCore Health Information Services helps healthcare organizations streamline release of information operations, audit response management, compliance workflows, and medical record fulfillment through secure technology and operational excellence.
Our Mission
Make complex HIM workflows clearer, faster, and more accountable.
NovaCore was built around the work healthcare teams perform every day: receiving requests, validating authorization, locating records, performing quality review, managing bulk audits, invoicing, tracking request status, and delivering records securely.
The goal is simple: help organizations reduce operational friction while protecting sensitive health information and improving request lifecycle visibility.
What Guides Us
Designed around accuracy, accountability, and secure delivery.
Operational Visibility
Designed to give healthcare teams clearer insight into request status, aging work, SLA performance, and workload distribution.
Compliance-First Workflows
Structured around secure file exchange, role-based access, quality review, and accountable request processing.
Focus Areas
Support for the full medical record request lifecycle.
NovaCore supports healthcare organizations and request operations teams with services and technology that bring structure to high-volume, compliance-sensitive work.
Release of Information
Audit & Bulk Request Management
Quality Assurance
Secure Document Exchange
Request Billing & Invoicing
Reporting & Operational Metrics
The NovaCore Operating Model
Technology powered by qualified people.
Focused teams and accountable leadership create stronger oversight, sustainable workloads, and consistent service across every client relationship.
Credentialed Leadership
Experienced HIM leaders establish standards, oversee compliance, and guide performance.
Experienced HIM Specialists
Educated professionals bring practical records, release, audit, and workflow experience.
Continuous Education
Structured training and professional development keep teams prepared as requirements evolve.
Ready to modernize request operations?