Discovery
Review the current workflow, volumes, stakeholders, pain points, service needs, and success measures before implementation begins.
✓ Current-state assessment
✓ Workflow and volume review
✓ Stakeholder identification
✓ Success measures
Implementation Methodology
A structured path from agreement to operational launch.
NovaCore uses a clear implementation process to align stakeholders, configure workflows, prepare users, validate readiness, and support a controlled transition into production.
Typical Timeline
Approximately 2–6 weeks.
Timing varies by selected solution, organizational size, workflow complexity, integrations, security review, user population, and client readiness.
Seven-Phase Process
Clear milestones. Defined responsibilities. Controlled launch.
Contract
Finalize the service scope, business terms, privacy requirements, implementation responsibilities, and initial project schedule.
✓ Master Services Agreement
✓ Business Associate Agreement
✓ Scope confirmation
✓ Implementation schedule
Kickoff
Align project stakeholders on the timeline, communication plan, support model, responsibilities, and NovaCore resources.
✓ Project timeline
✓ Communication plan
✓ Roles and responsibilities
✓ Support process
Implementation
Configure the selected service or platform workflow, establish organizational access, prepare operational materials, and validate security requirements.
✓ Workspace configuration
✓ User and access setup
✓ Workflow design
✓ Security validation
Training
Prepare administrators, leaders, and end users through role-based training, workflow demonstrations, and access to supporting resources.
✓ Administrator training
✓ End-user training
✓ Workflow simulations
✓ Knowledge Center access
Workflow Review
Validate the end-to-end process, confirm reporting and routing, resolve open items, and document final launch readiness.
✓ End-to-end validation
✓ Reporting review
✓ Process adjustments
✓ Readiness confirmation
Launch
Activate the approved workflow, provide launch support, monitor early performance, and transition the project into ongoing operations.
✓ Production activation
✓ Launch support
✓ Performance monitoring
✓ Ongoing success review
Client Deliverables
What your organization receives.
Each implementation is tailored to the selected NovaCore solution while maintaining a consistent governance, training, validation, and launch framework.
✓ Dedicated implementation coordination
✓ Approved project timeline
✓ Configured workflows and access
✓ Role-based training
✓ Operational documentation
✓ Post-launch support and review
Shared Responsibilities
Implementation works best with active client participation.
NovaCore
Provides project coordination, workflow configuration, training, documentation, validation support, and launch guidance.
Client Organization
Provides timely decisions, required data, stakeholder participation, user information, security coordination, and workflow feedback.
Plan Your Launch